Due to the current coronavirus outbreak we have updated our return and exchange policies, please refer our COVID-19 Policy
When can I Cancel / Return / Exchange the product:
Thanks for shopping at Pagal Awwrat!
If you are 100% not satisfied with your purchase, we’re here to help you. You may return an item within 7 days from the date you received it.
Cancellations:
Orders once shipped cannot be cancelled. In such cases, cancellation will be processed once the product reaches us.( Please refuse delivery of cancelled items)
You may also cancel an order post delivery if the product is defective or you received the wrong product.
Returns:
To be eligible for a return, your item must be in the same condition that you received it.
Your item must be in the original packaging and with the materials it was sent with ( such as tags / cards etc. )
Your item needs to have the receipt or proof of purchase.
You can either exchange the product or raise a request for refund.
Refunds:
You may request refunds for cancelled orders.
How can I Cancel / Return/ Exchange the Product:
To cancel / return / exchange any product login to your account on www.pagalawwrat.com, and visit the ‘My account’ section, where you can access all your orders.
Please raise a request to cancel your order, stating the reason for cancellation, and mention whether you would like to exchange or would like a refund for your order.
If approved, we will arrange a pick up within 2-3 business days of your request. Your address must be eligible for pick up. There are certain areas where we cannot provide a pick-up service, in that case a Self-Return option will be given.
Once we have received the returned item, we will process your exchange / refund.